Order Cancellation:
- You are entitled to cancel your order before it gets shipped.
- You can also refuse to collect it at the time of delivery.
- In order to exercise your right of cancellation, you must cancel it from order’s page from the “Orders” section of your DRESSPACITO account.
- You can also inform us of your decision by e-mail contact@dresspacito.com
- We will reimburse you no later than 15 days from the day on which we receive the returned goods back to original payment source. You will not be charged for the cancellation.
Order Return:
- You are entitled to return your order within 15 days of delivery of the product.
- Returns will be permanently closed after 15 days of delivery of the product.
- In order to exercise your right of return, you must select “Return product” it from order’s page from the “Orders” section of your DRESSPACITO account.
- You can also inform us of your decision by e-mail contact@dresspacito.com
- We will reimburse you no later than 15 days from the day on which we receive the returned goods back to you as a store credit note. You will not be charged for this return.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 15 days
- The goods are in the original packaging
- Price tags and brand lables are intactThe following goods cannot be returned:
- The supply of goods made to your specifications or clearly personalized.
- The supply of goods which are not suitable for return due to chage in the shape, fit, size or design of the product.
- Delicates and other private articles will be non-returnable
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
235, Siddharth Clinic, Khese Ali, Lohegaon, Pune, Maharashtra – 411047
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail dresspacito@gmail.com